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Amazon Discovery Check Order Status

Enter the Order No. from your electronic invoice that you received to find out the status of your order.

In Process — This is the time your order is in the fulfillment process which can be 2 to 3 days depending on the volume of sales that are received.

Shipped — The order has been shipped UPS or Customer Shipping account not all customer shipping account tracking numbers are posted within 24 hours.

Refund — The customer has requested a refund right after the order process or when delivery of the order has been excepted then returned.

Order Problem — There is a problem with the order that could range shipping, billing address to product ordered. Contact sales@amazondiscovery.com for more details.

Back Order — Item(s) that were ordered are on back order if longer then 2 weeks customer is notified with the option of refunding for item(s). Contact sales@amazondiscovery.com for more details.

Order Updated — A customer contacted sales and has added an item(s) to there order depending were there order is in the fulfillment system this can add 1 to 2 more days before being shipped. Contact sales@amazondiscovery.com for more details.

For more information visit product guarantee.

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